FAQS

1. HOW IT WORKS

By purchasing a Mind spa gift card the recipient would receive a copy of the voucher by email.
This would contain instructions and a unique code.
The voucher entitles them to a one-hour coaching and mentoring session with a qualified professional.
This can then be redeemed by calling mind spa on 1300 454 724

2. WHO IS MIND SPA?

Mind spa is a service offered by Pure Insights.
Pure Insights empower people to soar. Established in 2002, we are an international counselling service committed to helping improve the mental health and wellbeing of all. Our qualified practitioners view their role as part of the solution for everyone and pride themselves on delivering the best service possible helping with such diverse areas such as training, career development, coaching and emotional support.

3. WHO ARE THE COACHES?

The coaches used by mind spa are all qualified practitioners whose experiences cover a range of areas and specialisations.

4. WHAT ARE THE COACHES QUALIFICATIONS?

All coaches are degree qualified and have extensive professional experience

5. HOW LONG DOES A VOUCHER LAST FOR?

Each voucher would be valid for 3 Years from the purchase date

6. HOW DO I REDEEM MY VOUCHER?

Simply call 1300 454 724 and quote the unique code stated in the email.
You can then arrange for a coaching and mentoring telephone or online session at a mutually agreed time.

7. CAN I GET A REFUND?

Unfortunately there are no refunds once the voucher has been purchased – however it can be re-gifted.

8. HOW DO I GET IN TOUCH?

Mind Spa can be contacted on 1300 454 724