Pure Insights Mindspa Gift Card Terms and Conditions

Gift Card means any gift card purchased through the Website or with the assistance of Pure Insights Group

Personal Information includes, but is not limited to:

  1. your name, address, email address and payment details; and
  2. the name and address or email address (as applicable) of the Recipient.

Recipient means the individual (which may be you or another person) to whom the gift card is to be delivered, as nominated by you in the Order.

Remaining Card Value means, at any time, that portion of the initial value loaded onto the Gift Card which is unspent and can be accessed by using the Gift Card in accordance with the Gift Card Terms of Use.

Website means www.mindspa.com.au or at such other address should the URL change.

A reference to we, us or our is a reference to the Pure Insights group.

A reference to you or your is a reference to the purchaser of a Gift Card from the Website.

Agreeing to these Purchase Terms & Conditions

By purchasing a Gift Card you:

  1. agree to be bound by these Terms & Conditions; and
  2. warrant to us that you will comply with these Terms & Conditions and all applicable laws and that the Gift Card will not be used in any manner that is unlawful, misleading, deceptive, unfair or otherwise harmful to consumers.

These Terms & Conditions apply in addition to the Gift Card Terms of Use.

Gift Cards

Gift cards can only be used to redeem Pure Insights Mindspa Coaching, Mentoring or Counselling services, equal to the number of appointments purchased for that gift card. Each card will have a unique code that is to be quoted at time of booking. Appointments can be booked equal to the remaining value on the card. Appointment prices are quoted on the web site.


You agree to pay the nominated Gift Card value(s) in respect of each Order placed.

You may use Visa or MasterCard for payment of an Order. We do not accept other forms of payment for an Order. Payment must be cleared before Gift Cards are dispatched.


Gift Cards are only available for delivery to and use within Australia. All Orders:

  1. eGift Cards are delivered via email to the nominated email address specified in the Order; and
  2. Other gift card forms will be delivered as agreed with the purchaser.

Delivery of:

  1. eGift Card(s) to the nominated email address will take place within approximately 4 hours from the time payment is cleared; and

We will not be responsible for any lost or misdirected Gift Cards, including where an incorrect address or email address has been provided to us.

Anyone with access to the nominated email delivery address who receives the eGift Card(s) will be presumed to be authorised to receive the eGift Card(s) on your behalf. We do not accept liability for any unauthorised acceptance and any consequential unauthorised redemption of an eGift Card.


If you are giving a Gift Card to another person, you should ensure that the Recipient is aware of the Gift Card Terms of Use.


Gift Cards cannot be exchanged for another denomination or tender (i.e. cash).

We are not responsible for and are unable to replace Gift Cards which are lost or stolen.

If you believe the Gift Card has been tampered with prior to receipt, you must contact us immediately. See clause 12 for contact details.

Gift Cards cannot be refunded or returned, unless required by law. Delivery Fees are non-refundable unless required by law.


Once submitted via the Website, Orders cannot be cancelled unless required by law.

We reserve the right to cancel an Order if it is:

  1. not accepted at the nominated Delivery Address within 30 days of dispatch date; or
  2. deemed by us to be fraudulent or possibly fraudulent.


Personal information collected during the Order process will be used for the purpose of fulfilling the Order, and may be shared with a third party delivery agent and other parties necessary for the purposes of delivering your Order.

You warrant that you have obtained the consent of all Recipients:

  1. for their personal information to be used by Pure Insights Group and its service providers to prepare and deliver Gift Cards to the Recipients; and
  2. to receiving Gift Cards and associated communications from Pure Insights Group and its service providers.

Risk & Title

Risk and title in the Gift Card(s) passes to you upon payment for the Gift Card(s). We will not be responsible for any lost or misdirected Gift Cards, including any eGift Cards lost or misdirected by email where it can be shown that the email was sent to the address set out in the Order. Nor will Pure Insights Group be responsible for the unauthorised acceptance and any unauthorised redemption of a Gift Card by any person.

Gift cards will be valid for three (3) years from date of purchase.